Order Processing Time & Cut Off Time
Please Note: We do not process orders on weekends and all major holidays! Your order will continue processing the following business day. All shipping time frames are counted in business days.
USPS (United States Postal Service)
The U.S. Postal Service delivers packages Monday-Saturday. This should be taken into consideration when estimating delivery dates. Tracking will be available through the USPS website. Expedited Shipping timeframes provided by USPS are not guaranteed by Vape It Easy and may take up to 2 to 5 days in transit once processed and shipped. APO/DPO/FPO/Other Military Addresses may take up to 14 Days in transit.
Please scroll down for USPS rates and estimated delivery time frames.
FREE SHIPPING SUPER DEAL OVER $49 EVERYDAY! (Free shipping valid for all 50 U.S. states, Guam, U.S. Virgin Islands, Puerto Rico and APO/DPO/FPO/Other Military Addresses; valid online only; there is a $49 minimum purchase required; free shipping will automatically apply to your cart at checkout).
Here is how it works:
1. Place your order over $49 in your shopping cart.
2. Proceed to checkout. Free standard shipping will automatically be applied.
3. Place an order.
4. Enjoy your FREE SHIPPING SUPER DEAL!
The FREE SHIPPING SUPER DEAL only apply to US based customers. Offer subject to change without prior notice. Expedited Shipping option is available for $7.99 Flat Rate.
Please note that all prices listed are in USD and will not be automatically converted into your local currency upon checkout. Vape It Easy is not responsible for any conversion fees associated with international orders.
International buyers should contact their local custom authorities for any information on duty and taxes. All duties and taxes are the responsible of the buyers.
All buyers must be aware of the importation laws for their country, Vape It Easy is not responsible for any packages that are stopped and/or seized by any appropriate jurisdiction and/or authority. Please contact your local government health agency for more information.
Shipping charges are non-refundable. Refunds are only applied to items that are returned to our warehouse. If the return of your package incurred any type of return fees, those charges will be deducted from your refund for the returned items.
*Some brands are not allowed to ship outside of the United States due to manufacturer restrictions.
*We currently do not ship to Russia, Ukraine, Brazil, Singapore, Indonesia, India, Malaysia, and many more. (If you do not see your country during checkout process, we are unable to ship to that country)
USPS Shipping Rate:
1. USPS US Over $49 (5-7 business days) – Free Shipping
2. USPS US Under $49 (5-7 business days) – $4.99 Flat Rate Shipping
3. USPS US Expedited (2-5 business days) – $7.99 Flat Rate Shipping
4. USPS Canada and Mexico (5-15 business days) – $13.00 Flat Rate Shipping
5. USPS APO/DPO/FPO/Other Military Addresses (7-14 business days) – Free over $49 purchase. $7.99 for Expedited Shipping
6. USPS International Standard (delivery times will vary) – $29.95 Flat Rate Shipping
7. USPS International Expedited (delivery times will vary) – $45 Flat Rate Shipping
While we strive to offer the most expedient and reliable service, Vape It Easy does not and cannot guarantee transit and delivery times. After placing your order, your tracking number will be sent to the email address specified to your account.
Due to the high volume of packages that USPS receives, please keep in mind that tracking information may not be updated within several days. Tracking information may not be updated until your package has reached your local USPS sort facility, transit location, or post office. While USPS offers reliable and expedient service, errors and delays may occur. Errors and delays caused by or as a result of USPS are not the responsibility of Vape It Easy and must be resolved by contacting USPS (see contact information below).
Lost & Undelivered Packages:
Lost or undelivered packages are not the responsibility of Vape It Easy, and any issues arising from packages/shipments not received must be resolved with the postal carrier in use. Vape It Easy strives in the upkeep and resolution of such matters, and any erroneous shipping issues must be reported within 24 hours of the last tracking update.
Please note that erroneous and incomplete address submissions inputted by the user will cause delays, returns, and other issues that will impact the successful shipping of your order. Vape It Easy is not responsible for any and all costs associated with erroneous and incorrect address submissions inputted by the user.
USPS® Customer Service
Call 1-800-ASK-USPS® (1-800-275-8777) to file a claim
Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET
Missing and Incorrect Items:
If you are missing or have one or more incorrect items in regards to your order, send us an email with your order number here: Click Here To Email Us within 72 hours of order delivery. Please include a clear picture of the packing slip. Once your order has been reviewed, missing items will be shipped out or refunded. A return label will be provided for incorrectly shipped items if necessary.
Damaged in Transit:
If you receive your order with damaged items, you must email us here: Click Here To Email Us within 36 hours of delivery. Once your claim has been submitted, reviewed, and approved, we will reship the affected items. If you have not contacted us within 36 hours of delivery, a claim must be filed with the appropriate shipping courier.
If an item that you have ordered is backordered, we will attempt to contact you via the phone number and email provided in your order. If no response is given within 24 hours, we will process and ship the in stock items in your order and a refund will be issued in the amount of the total backordered items. You may always request store credit if an issue has not yet been refunded for the backordered items.
Canceling and Altering Orders:
Due to the volume of orders Vape It Easy receives and in our efforts to provide the most expedient service to our customers, once an order has been placed and is processing we are unable to alter or change any order.
Orders may be delayed depending on time placed (please refer to Order Processing Time & Cut-Off Time above) as well as conflict with holidays and other events. Vape It Easy observes all major national holidays of the United States of America and orders placed immediately before or after those days may be delayed. Shipping Couriers may also observe additional holidays upon which additional shipping delays may occur during those times.
Orders may also be reviewed to ensure security and accuracy. If your order is under review, you will be contacted within the same day.
Please Note: Sales tax of 8.75% is charged to all California residents.
We check all information on our website very carefully. However, an occasional error may occur, or manufacturers might update information we are unaware of. We reserve the right to correct inaccurate information and are not responsible for typographical errors.